Thank you for choosing Barranca Boutique Salon. We want to ensure that your experience with us is enjoyable and meets your expectations. To facilitate this, please take a moment to review our salon policies:

1. Cancellation Policy:

   • We require 24 hours' notice for cancellations or last-minute changes to your appointment.

   • Cancellations made without 24 hours' notice are subject to a cancellation fee of 100% of the scheduled service.

   • Please contact the salon directly by phone to cancel or make changes to your appointment. Contacting your service provider directly does not count as a cancellation.

   • Appointment reminders are sent via email and phone as a courtesy.

2. Deposit Policy:

   • Deposits are required for all new clients and must be received before booking an appointment.

   • The deposit amount varies depending on the type of service requested.

   • Deposits are non-refundable with less than 24 hours' notice of cancellation or re-booking.

3. Missed Appointments and Late Arrivals Policy:

   • Guests who miss appointments without prior notice are subject to a cancellation fee of 100% of their scheduled service.

   • Late arrivals may result in a shortened appointment or cancellation fee, depending on the remaining time available.

4. Correction Service Policy:

   • Guests requiring corrections should contact the Salon Director within 3 days of the service.

   • A consultation appointment will be scheduled with the original stylist to address any concerns.

   • Requests for a different stylist to perform corrections will incur additional charges.

5. Right to Refuse Service Policy:

   • The salon reserves the right to refuse service if it compromises the safety or integrity of the hair.

   • Recommendations for alternative services may be provided in such cases.

6. Return Policy:

   • Products purchased in-salon may be exchanged for another product or gift card of equal value within 7 days if unused and in original packaging.

7. Exchange Policy:

   • Exchange or store credit is available within 7 days of purchase for unused products and tools in their original packaging.

8. Refund Policy:

   • We do not offer cash refunds for products or services.

If you have any questions or need clarification on any of our policies, please don't hesitate to reach out. We look forward to serving you at Barranca Boutique Salon.